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Ground Report | New Delhi: Delhi hotel Kashmiri man; OYO Rooms has removed a Delhi hotel from its platform after a video of hotel staff refusing entry to a man from Jammu and Kashmir went viral on social media. The staff made a false claim that they were following the instructions of the Delhi Police. "We are shocked that this has happened… Our rooms and our hearts are open to everyone, always," OYO tweeted.
After a viral video showed a Jammu and Kashmir man being denied hotel accommodation in the national capital, Delhi police clarified on Wednesday that they had not ordered hotels to cancel bookings made by those in the union territory.
“An alleged video is going viral on social media in which a person is denied a hotel reservation due to their J&K ID. The reason for cancellation is given as Police address…no such address has been given…deliberate misrepresentation may attract criminal action,” Delhi Police tweeted Wednesday night.
In the undated video, a hotel receptionist, listed on hotel aggregator Oyo Rooms, refused to allow a Kashmiri man to check in even after she showed him valid proof of identity. The receptionist claimed that the Delhi police had ordered the hotel not to accept reservations made by people from Jammu and Kashmir.
The Delhi Police took note of the incident and issued a clarification. Police said they did not give any addresses to hotels in the national capital.
"An alleged video is going viral on social media in which a person is denied a hotel reservation due to their J&K ID. The reason for the cancellation is given as a police address…no such has been given." direction…deliberate misrepresentation may attract sanctions action," Delhi Police tweeted.
Video of the incident was shared by Nasir Khuehami, a national spokesperson for the Jammu and Kashmir Students Association, who called it a "shock from Kashmir files." According to the video, the man had booked a room on the Oyo website. As he tries to get into the hotel, the receptionist denies him a room. After being confronted, she makes a call to a person. Shortly, the receptionist tells the man that the Delhi police have ordered them not to accommodate Kashmiris in hotels.
Responding to Khuehami's tweet, Oyo Rooms issued a clarification and wrote: "We are appalled that this happened. We have taken the hotel off our platform immediately. "Our rooms and our hearts are open for everyone, always. This is not something that we will compromise on, ever. We will definitely check what compelled the hotel to deny check-in. We thank you for bringing this to our notice," the hotel aggregator said further. (Delhi hotel Kashmiri man)
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