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Yes Bank Resumes IMPS and NEFT services,

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Dear Customer,

Further to the email dated, March 6, 2020, I would like to share an interim update on some developments in respect of
YES BANK.

I understand that you are facing inconvenience owing to the unavailability of certain banking services by YES BANK.
I assure you that this is temporary, and we are working closely with the Government and the Reserve Bank of India (RBI) towards resuming full banking services at the earliest, well before the communicated date of April 03, 2020. On Saturday, withdrawals from our branches and ATMs as well as other bank ATMs, using YES BANK Debit Card were enabled. In addition, inward IMPS and NEFT services have also been enabled to ensure that customers can make payments towards
YES BANK credit card dues and loan obligations from other bank accounts.

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The Bank will also announce its Q3 FY20 results on March 14, 2020. With respect to capital raising, along with the State Bank of India, we are in discussions with a large number of investors and are hopeful that in the next few days, there will be complete clarity in this regard.

I and my team will keep you abreast of further developments at the Bank. Please be assured that our customers are our topmost priority and once again, I would like to re-iterate that your deposits are absolutely safe with the Bank. I am confident that with the kind of support we are getting from our customers like yourself, partners, and employees alike, the Bank will soon emerge stronger.

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Looking forward to your continued support and cooperation.

Thank you.

Sincerely,
Prashant Kumar – Administrator, YES BANK
(Appointed by the Reserve Bank of India)