Ground Report | New Delhi: Why do Social Media Sites go down; Social media platforms WhatsApp, Facebook, and Instagram were suddenly down across the world. Millions of people use WhatsApp and Facebook every second. That is why there was a lot of discussion about it on other social media platforms like Twitter. All these three social media platforms were down worldwide.
Statement of Facebook and Whatsapp
“We’re aware that some people are experiencing issues with WhatsApp at the moment. We’re working to get things back to normal and will send an update here as soon as possible,”Whatsapp
“We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience”Facebook
But, how do you explain that the Facebook, WhatsApp, Instagram, and Messenger systems were down at the same time if there were no hackers involved?
Technology journalist Kieran McCarthy, based in San Francisco, USA, wrote a column in The Register that led with the question: “Is a single tweet enough when millions of people have been affected?” “That short and vague explanation – with no promise of an in-depth report to come – has left users and analysts surprised and disappointed, ” McCarthy wrote.
“Any company that provides a service of similar size and impact, such as a mobile operator, would be expected to provide constant updates and have its executives publicly explain what went wrong.” In Mark Zuckerberg’s personal account there is no post about the service down.
Why do Social Media Sites go down
“In our experience, communication companies strive to get out in the media and explain the main interruptions to maintain the public’s trust in their service, ” added the journalist.
“They feel under the obligation to explain what is happening. But on Facebook, it is not like that .” One of the most detailed explanations of what could have happened was provided by Alex Stamos, a computer scientist who was head of security at Facebook.
Stamos said on Twitter that although he does not have “any information” that specifically refers to the Facebook crash, “massive disruptions in distribution systems may follow a pattern whereby” the automated system does not know how to handle the problem and is it gets caught in some kind of loop, which ends up causing more damage. “
But, beyond the technical problems, that massive failure highlights the power of Facebook, a service that goes far beyond birthday reminders and shared photos, and that has become a great company that, if it fails, ” it can put our society, public safety, and even our economy at risk, “McCarthy said.