Ground Report | New Delhi: Whatsapp, Instagram and Facebook down; Social Media user reported that their instagram, whatsapp and facebook isn’t working. They are facing problem in. sending messages on whatsapp and their feeds aren’t refreshing.
Several users have taken to Twitter to report an outage on these platforms. At the time of writing this article, all three services were showing an error that is refreshing. While WhatsApp isn’t sending or receiving messages, Instagram shows “couldn’t refresh the feed.” Similarly, the Facebook page takes forever to load.
According to DownDetector, social media giants Facebook, Instagram and WhatsApp are in a global outage. Social media users trying to access Facebook received a message that read: “Sorry, something went wrong. We’re working on this and will fix it as soon as possible.”
WhatsApp and Instagram users also reported problems with the messaging and photo-sharing apps. More than 20,000 WhatsApp users reported problems using the global instant messaging service from around 4 am UK time.
The company often remains secretive about the causes of any issues and doesn’t tend to explain them even after fixing them. For example, in 2019, it suffered its biggest outage in years – and only said it had “triggered a problem” during “routine maintenance tasks”.
In a leaked transcript published in The Verge in 2019, chief executive Mark Zuckerberg noted that such outages are a “big deal”. Any problems can often lead people to start using competitors instead, and noted that it can take “months” to win back trust and get people back on Facebook’s platform — if they do come back.
DownDetector only tracks outages on its platform by combining status reports from a range of sources, including user-submitted errors. An outage can affect a significant number of users. Facebook did not immediately respond to a Reuters request for comment.