After sending Hi message to the given WhatsApp number, Jio will ask you about your query
Ground Report | New Delhi: Reliance Jio has started a great service for the convenience of the users. Now Jio users can easily recharge their Jio number by sending a WhatsApp message. Jio has issued a WhatsApp number for this service. This is WhatsApp number-7000770007. Save this Jio care number in the contact list and send it on WhatsApp by simply typing ‘Hi’.
Apart from recharge, many options related to the service will come in the reply, the company is also offering many more services to the users through this number. Through this WhatsApp number, users can get a new broadband connection as well as make inquiries related to Jio Fiber.
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After sending Hi message to the given WhatsApp number, Jio will ask you about your query. In response to the message, Jio SIM recharge, Get new Jio SIM and port-in (MNP), Jio fiber support, support for international roaming, and support for Jio Mart sends options. :
Jio will show some prepaid plans for recharge, If you select the recharge option, then you will be shown some prepaid plans from Jio. After selecting the plan, you will be redirected to the company’s official website where you will be able to complete the payment process. Also, if you have any complaint with any service of Jio, then you can also file it.
You can chat in Hindi and English with the bot, the bot that Jio has employed for the chat service, chats in English by default. If you want, you can also change the language of the bot to Hindi. For this, you have to send the message by writing ‘Set Launguage’ on the WhatsApp number.
The company said that soon this bot will be made available for other languages as well. To ensure that users do not face any problems related to the Jio service, the company is giving users full control of mobility, fiber, and Jio Mart through WhatsApp numbers.